Badwill impairment: three years of building without the meeting
Three years ago I missed a meeting about the cash flow imperative. I was not invited. Here is the ledger of what got built instead, line by line, with the en...
Automated LinkedIn posts, approved by a person
Most small businesses have more worth posting than they ever post. The write-up of last quarter’s migration, the how-to a customer asked for twice, the lesso...
Azure DevOps for small teams: a practical guide
Most small teams outgrow shared drives and email threads long before they outgrow their budget. Work lives in spreadsheets, code lives in one person’s laptop...
Hold the major: a software update policy you can sign off on
Most update outages aren't caused by updating. They're caused by having one rule for every kind of update. Split the rule into three lanes and write down whe...
The future of manufacturing ERP is a Linux distribution
Linux won by shipping one shared core in many distributions. Manufacturing ERP is heading the same way, because the shop floor sits on the plant's side of th...
IT is the new finance department
Finance earned its seat by being the one department that could see the whole company at once — and that job is quietly changing hands.
Your business runs on relics, and their makers have left
An information system stops being technology the day it goes live and starts being an artifact — and the people who can read it are retiring.
ERP customizations should be the default
For twenty years, “customization” was the word that made Enterprise Resource Planning (ERP) vendors clear their throats and implementation partners reach for...
How to roll out phishing-resistant MFA
Your team enabled multi-factor authentication (MFA) last year, checked the box on the cyber-insurance form, and moved on. Then an employee’s phone lit up wit...
ERP Survivor, episode 2: the great chart of accounts debate
The Alliance of the Spreadsheet People wanted the new system to keep every project code they'd ever created. Episode 2, where the chart of accounts becomes t...